Pricing

eesel AI plans and pricing

eesel AI offers flexible plans that scale with your needs. Start with a free trial and upgrade when you're ready.

Plans

Feature	Team	Business	Custom
Best for	AI Copilot	AI Agents	Custom needs
Agents	Up to 3	Unlimited	Contact us
AI interactions	1,000/month	3,000/month	Custom
Automatic replies	—	Included	Included
Internal notes & triaging	—	Included	Included
Integrations	All supported	All supported	All + custom
Knowledge sources	All	All	All
Hide branding	—	Included	Included

For the most up-to-date pricing and exact costs, visit eesel.ai/pricing.

Free trial

Every new account starts with a 7-day free trial:

• Full access to all features

• No credit card required

• Trial can be extended by an additional 7 days from your dashboard

• After the trial, your agent pauses until you choose a plan

What counts as an AI interaction?

An AI interaction is one message your agent processes and responds to. This includes:

• A customer ticket that your agent reads and replies to

• A chat message your agent answers

• A Slack question your agent responds to

Actions like tagging, assigning, and looking up information are part of the same interaction — they don't count separately.

Choosing a plan

Team — Best for small teams that want an AI Copilot trained on their website or wiki docs. Plug eesel into Slack or add a chat widget. Does not include automatic ticket replies or triaging actions.

Business — Best for teams that want a full AI Agent in their helpdesk. Includes everything in Team plus automatic replies, internal notes, triaging, unlimited agents, and deeper integrations (e.g., Shopify actions).

Custom — Best for teams with higher volume, custom integration needs, or specific requirements. Pricing is tailored to your usage.

FAQ

Can I switch plans?

Yes. You can upgrade or downgrade at any time from your account settings. Changes take effect at the start of your next billing cycle. See Billing for details.

Is there a discount for annual billing?

Yes. Annual billing saves 20% — Team is $239/month and Business is $639/month when billed annually. Visit eesel.ai/pricing for the latest pricing.

What happens when my trial ends?

Your agent pauses and stops responding to tickets. Your configuration, knowledge, and settings are preserved — just pick a plan to reactivate.