Use eesel from ChatGPT
Two ways to use eesel from ChatGPT: add your workspace as a custom connector so ChatGPT can run your agent, or use the eesel apps in ChatGPT's directory.
There are two different things people mean by this. Both work, differently.
Setting eesel up with Codex
Codex is ChatGPT's coding agent: it runs in your terminal or on a repo you point it at. It sets eesel up the same way Claude Code does, with the eesel CLI. Paste this into Codex:
Add eesel's AI support chat bubble to this site. Run
npx @eesel/cli login, thennpx @eesel/cli init chat-bubble --site <our site>, paste the snippet it prints into the site, and test it withnpx @eesel/cli chat. The steps are at https://docs.eesel.ai/apis-and-developer-resources/set-up-from-a-coding-agent
The login opens a browser once (or prints a link with --no-browser); everything after that is a command that prints JSON, so Codex can run the whole job and read its own results. The full walkthrough, including a helpdesk and Slack, is on Set up from Claude Code or the terminal; it applies to Codex, Cursor and any other coding agent word for word.
Talking to your agent inside ChatGPT
eesel's apps for ChatGPT let you chat with your eesel agent from a ChatGPT conversation: ask it what's in your helpdesk, have it draft a reply, check what it has been doing. They're built per helpdesk (Zendesk, Intercom, Freshdesk, Gorgias, Front and Gmail), and each signs you in with your eesel account through OAuth, so you get exactly the access you have in the dashboard: editors can change things, viewers can ask.
They're being listed in ChatGPT's app directory. Once your helpdesk's app is there: in ChatGPT, open Settings > Apps & connectors, find eesel, connect, and approve the sign-in on the eesel page that opens. Then ask ChatGPT something like "ask eesel what's waiting on me" or "have eesel draft a reply to ticket 4521".
Until the listing is live, the fastest way to reach your agent from a chat app is the Claude connector, or the CLI's eesel chat from a terminal.
Which one should I use?
To set eesel up, or change its setup from a repo: Codex with the CLI.
To use an agent that's already set up, from wherever you're chatting: the app.
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