# Creating Agents

Agents are the core of eesel AI. Each agent is an independent AI teammate with its own knowledge, instructions, and configuration.

## Creating a new agent

1. Click **Create Agent** from your dashboard
2. Give your agent a name
3. Start configuring

## Managing agents

### Switching between agents

Use the **agent picker** in the top-left of your sidebar to switch between agents.

### Renaming an agent

Go to your agent's **Home** page to update the name.

### Removing an integration from an agent

You can remove an integration from a single agent without affecting other agents in your workspace. Go to **Integrations**, select the integration, and click **Remove from Agent**. This removes all triggers, actions, and knowledge sources tied to that integration for the agent — including any automation rules set up in the external platform. See [Removing an integration](https://docs.eesel.ai/connect-your-tools/integrations#removing-an-integration) for details.

### Deleting an agent

Go to your agent's **Home** page and use the delete option. This permanently removes the agent and all its configuration.

**Warning:** Deleting an agent cannot be undone. Make sure any active triggers are disabled first.

## Multiple agents

You can create as many agents as your plan allows. Common multi-agent setups:

**By function:**

* A triage agent that categorizes and routes incoming tickets
* An AI agent that handles Tier 1 support
* A knowledge agent in Slack for your team

**By team:**

* A support agent for your main product
* A separate agent for your billing team
* A chatbot for your documentation site

**By channel:**

* One agent for Zendesk tickets
* One agent for your website chat bubble
* One agent for Slack

Each agent is independent — its own knowledge, instructions, triggers, and actions. This lets you fine-tune each one for its specific job.

## Agent limits

The number of agents you can create depends on your plan:

| Plan         | Agents    |
| ------------ | --------- |
| **Team**     | Up to 3   |
| **Business** | Unlimited |
| **Custom**   | Unlimited |

See [Pricing](https://docs.eesel.ai/admin/pricing) for full plan details.