confluenceConfluence

Train your agent on Confluence pages

Connect Confluence to train your agent on your team's documentation and wiki pages.

Connecting Confluence

Confluence connects via the Atlassian Marketplace:

  1. Go to Integrations > Confluence

  2. Click Install from Marketplace

  3. Follow the Atlassian Marketplace flow to install the eesel AI app

  4. Authorize the app in your Confluence workspace

Prerequisites

  • A Confluence Cloud workspace (Atlassian Cloud only)

  • Admin permissions to install marketplace apps

What gets synced

Your Confluence pages are automatically synced once the app is installed. This includes:

  • All published pages in your workspace

  • Page content, headings, and formatting

  • Nested page hierarchies

Sync frequency and updates

  • Pages are automatically synced after installation

  • Content is periodically re-synced to pick up changes

  • Edits to Confluence pages are reflected in your agent's knowledge after the next sync

Tips

Organize your Confluence space. Well-structured spaces with clear page hierarchies produce better results. Your agent uses the document structure to understand context.

Keep pages current. Outdated Confluence pages lead to outdated answers. Review and update your documentation regularly.

Combine with Jira. If your team uses both Confluence and Jira, connect both — Confluence for documentation and Jira for issue management.

Troubleshooting

App not indexing content?

  • Verify the app is properly installed in your Confluence workspace

  • Check that you have the correct permissions

  • Contact support if pages still aren't appearing after 30 minutes

Content seems stale?

  • Trigger a manual re-sync from the integration settings

  • Check the sync status in your sidebar (look for the sync indicator)

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