> For the complete documentation index, see [llms.txt](https://docs.eesel.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.eesel.ai/integrations.md). # Integrations - [Overview](https://docs.eesel.ai/integrations/overview.md): How integrations work in eesel: what your agent reads from each app, what it can do there, how to connect one from chat, and why an automation is what makes it act. - [Helpdesks](https://docs.eesel.ai/integrations/helpdesks.md): Connect Zendesk, Freshdesk, Intercom, Gorgias, Front, HubSpot, Help Scout, Zoho Desk, Re:amaze or Jira Service Management so your agent works your ticket queue like a member of the team. - [Zendesk](https://docs.eesel.ai/integrations/helpdesks/zendesk.md): Invite your AI teammate into Zendesk so it drafts or sends replies on tickets, tags and routes the rest, and learns from your help center, macros and past tickets. - [Zendesk Messenger](https://docs.eesel.ai/integrations/helpdesks/zendesk/zendesk-messenger.md): Connect Zendesk Messenger so the agent that works your tickets also answers live chats on your website and help center, and hands a chat to your team. - [Freshdesk](https://docs.eesel.ai/integrations/helpdesks/freshdesk.md): Invite your AI teammate into Freshdesk so it drafts or sends replies on tickets, tags and routes the rest, and learns from your help center, canned responses and past tickets. - [Fresh Chat](https://docs.eesel.ai/integrations/helpdesks/freshdesk/freshchat.md): Let the agent that works your Freshdesk tickets answer Fresh Chat live chats too, using the same help center, canned responses and past tickets, and hand a chat over as a ticket. - [Intercom](https://docs.eesel.ai/integrations/helpdesks/intercom.md): Invite your AI teammate into Intercom so it replies to conversations in your team's tone, tags and routes the rest, and learns from your help center, macros and past conversations. - [HubSpot](https://docs.eesel.ai/integrations/helpdesks/hubspot.md): Invite your AI teammate into HubSpot so it replies to inbox tickets with the CRM record behind them, and learns from your knowledge base and past tickets. - [Gorgias](https://docs.eesel.ai/integrations/helpdesks/gorgias.md): Invite your AI teammate into Gorgias so it drafts or sends replies on ecommerce tickets, looks up orders, tags and routes the rest, and learns from your help center, macros and past tickets. - [Help Scout](https://docs.eesel.ai/integrations/helpdesks/help-scout.md): Invite your AI teammate into Help Scout so it picks up conversations in the shared mailbox, drafts or sends replies, and learns from your Docs site and past conversations. - [Front](https://docs.eesel.ai/integrations/helpdesks/front.md): Invite your AI teammate into Front so it drafts or sends replies in the shared inbox, assigns and archives conversations, and learns from your help center and past conversations. - [Salesforce](https://docs.eesel.ai/integrations/helpdesks/salesforce.md): Connect Salesforce so your agent reads cases, contacts, accounts and opportunities for context when it answers, and creates or updates records on your instructions. - [Jira Service Management](https://docs.eesel.ai/integrations/helpdesks/jira-service-management.md): Invite your AI teammate into Jira Service Management so it replies to reporters, leaves internal notes, moves and assigns issues, and creates new ones from a conversation. - [Zoho Desk](https://docs.eesel.ai/integrations/helpdesks/zoho-desk.md): Invite your AI teammate into Zoho Desk so it drafts or sends replies on tickets, tags and routes the rest, and learns from your help center and past tickets. - [Re:amaze](https://docs.eesel.ai/integrations/helpdesks/reamaze.md): Invite your AI teammate into Re:amaze so it drafts or sends replies on a schedule that checks your conversations, and learns from your response templates and past conversations. - [Communication](https://docs.eesel.ai/integrations/communication.md): Connect Slack, Email or Microsoft Teams so your agent answers your team in the thread from your connected knowledge and does work in your other apps from there. - [Slack](https://docs.eesel.ai/integrations/communication/slack.md): Invite your AI teammate into Slack so it answers questions in the thread with a link to the source, keeps answering follow-ups, and does work in your other apps from there. - [Gmail](https://docs.eesel.ai/integrations/communication/gmail.md): Connect one Gmail mailbox so your agent searches messages, reads threads, drafts or sends replies and manages labels, on your instructions or on a schedule. - [Email](https://docs.eesel.ai/integrations/communication/email.md): Every agent has its own email address from day one. Send it a question or forward it work and it replies in the same thread. Who it can write back to, and how to invite your team. - [Microsoft Teams](https://docs.eesel.ai/integrations/communication/microsoft-teams.md): Microsoft Teams is not available self-serve yet. How to ask for the pilot. - [Calendly](https://docs.eesel.ai/integrations/communication/calendly.md): Give your agent a read-only view of Calendly so it answers who a meeting is with, who is hosting and whether it is still on, and posts a daily schedule to Slack. - [Knowledge](https://docs.eesel.ai/integrations/knowledge.md): Connect your website, Confluence, Google Drive, Notion or uploaded files so your agent answers from them in your helpdesk, in Slack and on your site, with the source linked. - [Website](https://docs.eesel.ai/integrations/knowledge/website.md): Point your agent at your website and it reads the pages and answers from them, with a link to the page each answer came from. - [Google Drive](https://docs.eesel.ai/integrations/knowledge/google-drive.md): Connect Google Drive so your agent answers from the files and folders you pick, wherever it works, with a link to the file each answer came from. - [Notion](https://docs.eesel.ai/integrations/knowledge/notion.md): Connect Notion with one-click sign-in so your agent answers from the pages you share with it, including their properties and nested pages, and cites the page it used. - [Confluence](https://docs.eesel.ai/integrations/knowledge/confluence.md): Connect Confluence so your agent answers from the spaces and pages you pick, wherever it works, with a link back to the page each answer came from. - [Uploading Files](https://docs.eesel.ai/integrations/knowledge/uploading-files.md): Upload documents, or write knowledge directly in eesel, so your agent answers from them the same way it answers from your helpdesk or website. - [Slite](https://docs.eesel.ai/integrations/knowledge/slite.md) - [Set up Slite](https://docs.eesel.ai/integrations/knowledge/slite/slite-setup.md) - [Project Management](https://docs.eesel.ai/integrations/project-management.md): Connect Asana or Jira so your agent answers where a task stands, who owns it and when it is due, and creates or updates tasks from the conversation. - [Asana](https://docs.eesel.ai/integrations/project-management/asana.md): Connect Asana so your agent answers where a task stands, who owns it and when it is due, and creates or updates tasks from the conversation. - [E-commerce](https://docs.eesel.ai/integrations/e-commerce.md): Connect Shopify, Magento, Stripe, Recharge, AfterShip or QuickBooks so your agent looks up orders, payments, subscriptions, shipments and stock live, and answers customers about them. - [Shopify](https://docs.eesel.ai/integrations/e-commerce/shopify.md): Connect Shopify so your agent recommends products, checks stock, looks up orders and updates a shipping address, and shows products and the cart as cards in your website chat. - [Magento](https://docs.eesel.ai/integrations/e-commerce/magento.md): Connect Magento so your agent looks up orders, payments, shipments, tracking numbers and stock live, and answers customers about their orders on your site and in your helpdesk. - [Set up Magento](https://docs.eesel.ai/integrations/e-commerce/magento/magento-setup.md): Connecting Magento screen by screen: create the integration in Magento Admin, copy the four values it gives you, and paste them with your store URL into the secure form in eesel. - [Stripe](https://docs.eesel.ai/integrations/e-commerce/stripe.md) - [Set up Stripe](https://docs.eesel.ai/integrations/e-commerce/stripe/stripe-setup.md) - [Recharge](https://docs.eesel.ai/integrations/e-commerce/recharge.md) - [AfterShip](https://docs.eesel.ai/integrations/e-commerce/aftership.md) - [QuickBooks](https://docs.eesel.ai/integrations/e-commerce/quickbooks.md) - [Channels](https://docs.eesel.ai/integrations/chat-surfaces.md): The places your customers talk to your agent: the chat bubble on your site, an inline embed in a page, a public chat link eesel hosts, and your helpdesk's chat widget. - [Chat Bubble](https://docs.eesel.ai/integrations/chat-surfaces/chat-bubble.md): Put an AI chat bubble on your website that answers from your own pages and connected knowledge, recommends products on a store, and hands a visitor to your helpdesk when they ask for a person. - [Inline Embed](https://docs.eesel.ai/integrations/chat-surfaces/inline-chat.md): Embed your agent inside a page of your own site, such as a contact or help page, so it answers from your connected knowledge and hands a visitor to a person when needed. - [Public Chat Link](https://docs.eesel.ai/integrations/chat-surfaces/public-chat.md): Give your agent a page of its own, hosted by eesel, and share the link so your team, a customer or a partner can chat with it and reach a person when needed. --- # Agent Instructions This documentation is published with GitBook. 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