Confluence

Train your AI bots on your Confluence pages. eesel AI will respond based on these pages and provide links to the sources. A perfect solution to navigating a messy and overwhelming Confluence wiki.

Use the knowledge from your Confluence across all the apps you connect your AI with.

There are two ways to integrate your Confluence with eesel AI:

• Using our app (when you want whole spaces added)

• Using our browser extension (for specific pages, and testing purposes)

Adding pages using our Confluence app

1. Start a free trial for AI for Confluence from the Atlassian Marketplace.

2. Go to the “Getting Started” page.

3. Click “Start onboarding” and create an eesel account.

4. Add pages in your Confluence as Knowledge.

   1. Find the settings for the app and choose which pages you would like to add.

      
   2. Choose your knowledge and “Save changes”.

      
   3. To add pages from Personal Spaces, reach out to support at [email protected]

5. Chat with your Knowledge.

   
6. Access AI for Confluence at time through the “Apps” dropdown in the toolbar.

7. Optional: Integrate this with other apps.

   1. There is so much more this app can do. You can:

      1. Integrate helpdesks with Jira Service Management, Zendesk, or Intercom, so AI Agents can automatically deflect Tier 1 tickets or AI Assist can help your team with draft responses.

      2. Integrate the AI chat with your Slack and Microsoft Teams.

      3. Embed an AI chatbot into your website.

If you have any questions or would like assistance setting up, please reach out through your dashboard or via email at [email protected].

Adding pages using the browser extension

eesel AI can be trained on your Confluence in just minutes.

To do so, simply:

1. Navigate to the bot you’d like to train. ​

   
2. Click the plus button in the Integrations menu of the sidebar. ​

   
3. Select Confluence. ​

   
4. Follow the instructions to install the Chrome browser extension.

   
5. Open the extension, and select the bot you'd like to train from the drop down menu.

   
6. When you have your Confluence open, click 'Add Sources', and select either 'Add current tab', or 'Add all tabs in window.'

   
7. Chat with your bot and check it out!

   

For tables, we suggest exporting as a CSV and uploading that directly. It’ll work best in that format.