Website

Use your website as a source of knowledge for the bot to use

eesel AI can use your website pages as a source of knowledge. It's a great way to test, and provide context about your company for the bot to use as general knowldge.

You can also crawl specific pathways of your website, like an FAQ or Product section, to enable the bot to have knowledge of more specific information that's available on your site.

eesel AI can also provide links to your website pages as part of its responses, by simply prompting it to do so.

There are two ways to add your website as a source for the bot:

1. Using our website crawler

2. Using our browser extension

Website crawler

To use the website crawler, simply:

1. Login to your eesel AI account, select the bot you want to train

2. Click Integrations > Website

3. Add your website URL

   1. Optional: specify which URL paths to include or exclude

4. Wait for the crawler to index your pages!

5. Review the links by clicking on your website under the integrations sidebar on the left.

Browser extension

To use the browser extension to index specific public pages, or index private pages:

1. Download our browser extension

2. Login to your eesel AI account and select your bot from the extension's bot dropdown

3. Navigate to the pages you want to add

4. Open the extension and select Sources > Add current tab or add all tabs.

Your pages will appear in the eesel dashboard on the sidebar instantly for use!

With this feature you can add private help center pages and any other web page. However, if you are looking to index a large volume of pages that are internal/private then we recommend reaching out once on a paid plan for us to index these automatically for you so that they can sync as well.

Common Troubleshooting Tips

If you're having trouble crawling your site, here are some tips:

• Ensure that you've entered the correct URL

• Double check any excluded or included pathways

• If attempting to use the crawler, ensure that it's a publicly accessible site.

  • If it's still not crawling despite public then try to add the sitemap to the crawler instead

• If there's a large volume of pages, sometimes it can take time for the dashboard to catch up.

If you are still experiencing any issues, please reach out to support.

Note: Trial users do have crawl limits, so use the extension to be selective about what pages you want to use for testing.

FAQ

How do I enable auto-sync for my website pages?

To enable auto-sync for your public or private website, you must be on a paid plan. Once on a plan, please reach out to support in-app or via [email protected] with the following information: 1. The bot you'd like to add these crawled pages for 2. The frequency of synching you prefer 3. Any parameters like categories of pages or sections of your site you want to exclude 4. An example question and URL for us to test with