# Technical FAQs

### Crawling and Indexing

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<summary></summary>

</details>

### Bot responses

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<summary>How quickly does the bot respond?</summary>

It depends on the platform. In the eesel dashboard chat, responses are typically faster than through platform integrations like Zendesk. Around 8–12 seconds is considered normal on integrated platforms, while 3–10 seconds is normal in the dashboard.

If you're experiencing issues with bot response time, please reach out and let us know what platform, which bot, and an example question.

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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.eesel.ai/legacy/pricing-admin-and-more/technical-faqs.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.