# eesel AI Help Center ## eesel AI (Legacy) - [Introduction](https://docs.eesel.ai/legacy/getting-started/readme.md) - [FAQ](https://docs.eesel.ai/legacy/getting-started/faq.md) - [Integrations](https://docs.eesel.ai/legacy/getting-started/integrations.md) - [Prompt and actions](https://docs.eesel.ai/legacy/getting-started/prompt-and-actions.md) - [AI Agent](https://docs.eesel.ai/legacy/products/ai-agent.md): How to set up eesel AI as an AI Agent - [AI Copilot](https://docs.eesel.ai/legacy/products/ai-copilot.md): What is AI Copilot with eesel AI? - [AI Triage](https://docs.eesel.ai/legacy/products/ai-triage.md): Automatically triage and route your tickets - [AI Internal Chat](https://docs.eesel.ai/legacy/products/ai-internal-chat.md): How to set up an internal AI bot - [AI Chat Bubble](https://docs.eesel.ai/legacy/products/ai-chat-bot.md): How to create and customize an AI chat bubble on your website - [Zendesk](https://docs.eesel.ai/legacy/integrations/zendesk.md): AI agents and copilot to streamline support - [Zendesk Messaging Widget Integration](https://docs.eesel.ai/legacy/integrations/zendesk/zendesk-messaging-widget-integration.md) - [Freshdesk](https://docs.eesel.ai/legacy/integrations/freshdesk.md): AI agents and copilot to streamline support - [Intercom](https://docs.eesel.ai/legacy/integrations/intercom.md): AI agents and copilot to streamline support - [Front](https://docs.eesel.ai/legacy/integrations/front.md) - [Gorgias](https://docs.eesel.ai/legacy/integrations/gorgias.md): AI agents and copilot to streamline support - [Jira Service Management](https://docs.eesel.ai/legacy/integrations/jira-service-management.md): AI agents and copilot to streamline support - [HubSpot](https://docs.eesel.ai/legacy/integrations/hubspot.md): AI agents and copilot to streamline support - [Website](https://docs.eesel.ai/legacy/integrations/website.md): Use your website as a source of knowledge for the bot to use - [Shopify](https://docs.eesel.ai/legacy/integrations/shopify.md): Integrate Shopify actions with your AI bot - [Magento](https://docs.eesel.ai/legacy/integrations/magento.md): Integrate Magento actions with your AI bot - [Picqer](https://docs.eesel.ai/legacy/integrations/picqer.md): Integrate Picqer actions with your AI bot - [Slack](https://docs.eesel.ai/legacy/integrations/slack.md): Chat with the bot in Slack - [Teams](https://docs.eesel.ai/legacy/integrations/teams.md): Chat with the bot in Teams and train it on conversations - [Confluence](https://docs.eesel.ai/legacy/integrations/confluence.md): Instant AI answers based on your company wiki - [Troubleshooting: AI for Confluence App Not Indexing Content](https://docs.eesel.ai/legacy/integrations/confluence/troubleshooting-ai-for-confluence-app-not-indexing-content.md): Common troubleshooting steps for indexing issues with AI for Confluence app - [Notion](https://docs.eesel.ai/legacy/integrations/notion.md): AI agents and insights for your Notion workspace - [Google Drive](https://docs.eesel.ai/legacy/integrations/google-drive.md): Instant AI answers based on your Docs, Sheets, and Slides - [PDFs](https://docs.eesel.ai/legacy/integrations/pdfs.md): Upload a PDF to train the bot - [YouTube](https://docs.eesel.ai/legacy/integrations/youtube.md): How to use YouTube videos as a source of knowledge - [Sharepoint](https://docs.eesel.ai/legacy/integrations/sharepoint.md): Information about our Sharepoint integration - [New or custom integration](https://docs.eesel.ai/legacy/integrations/new-or-custom-integration.md) - [Custom Actions/APIs](https://docs.eesel.ai/legacy/integrations/new-or-custom-integration/custom-actions-apis.md): Custom web requests for your bot to use. - [Pricing](https://docs.eesel.ai/legacy/pricing-admin-and-more/pricing.md) - [Reporting and Analytics](https://docs.eesel.ai/legacy/pricing-admin-and-more/reporting-and-analytics.md) - [Security and privacy](https://docs.eesel.ai/legacy/pricing-admin-and-more/security-and-privacy.md): Common questions and resources for security and privacy - [Billing](https://docs.eesel.ai/legacy/pricing-admin-and-more/billing.md): Update your payment information or switch plans according to your needs - [Technical FAQs](https://docs.eesel.ai/legacy/pricing-admin-and-more/technical-faqs.md) - [Account Admin FAQs](https://docs.eesel.ai/legacy/pricing-admin-and-more/account-admin-faqs.md) ## eesel AI - [Welcome - Hire Your AI Teammate](https://docs.eesel.ai/getting-started/readme.md) - [Key Concepts](https://docs.eesel.ai/getting-started/key-concepts.md) - [Instructions, Triggers, and Actions](https://docs.eesel.ai/getting-started/instructions-triggers-and-actions.md) - [Helpdesk](https://docs.eesel.ai/use-cases/helpdesk.md) - [Blog Writer](https://docs.eesel.ai/use-cases/blog-writer.md) - [Website Chat](https://docs.eesel.ai/use-cases/website-chat.md) - [Internal Knowledge](https://docs.eesel.ai/use-cases/internal-knowledge.md) - [E-commerce](https://docs.eesel.ai/use-cases/e-commerce.md) - [Overview](https://docs.eesel.ai/integrations/overview.md) - [Zendesk](https://docs.eesel.ai/integrations/zendesk.md) - [Zendesk Messenger](https://docs.eesel.ai/integrations/zendesk/zendesk-messenger.md) - [Freshdesk](https://docs.eesel.ai/integrations/freshdesk.md) - [Fresh Chat](https://docs.eesel.ai/integrations/freshdesk/freshchat.md) - [Intercom](https://docs.eesel.ai/integrations/intercom.md) - [Gorgias](https://docs.eesel.ai/integrations/gorgias.md) - [Jira Service Management](https://docs.eesel.ai/integrations/jira-service-management.md) - [Hubspot](https://docs.eesel.ai/integrations/hubspot.md) - [Confluence](https://docs.eesel.ai/integrations/confluence.md) - [Troubleshooting: AI for Confluence App Not Indexing Content](https://docs.eesel.ai/integrations/confluence/troubleshooting-ai-for-confluence-app-not-indexing-content.md) - [Notion](https://docs.eesel.ai/integrations/notion.md) - [Slack](https://docs.eesel.ai/integrations/slack.md) - [Microsoft Teams](https://docs.eesel.ai/integrations/microsoft-teams.md) - [Shopify](https://docs.eesel.ai/integrations/shopify.md) - [Magento](https://docs.eesel.ai/integrations/magento.md) - [Google Drive](https://docs.eesel.ai/integrations/google-drive.md) - [Website](https://docs.eesel.ai/integrations/website.md) - [Uploading Files](https://docs.eesel.ai/integrations/uploading-files.md) - [Gmail](https://docs.eesel.ai/integrations/gmail.md): (Some features may not yet be available out of the box in the trial just yet. Please reach out about any integrations that aren't.) - [Asana](https://docs.eesel.ai/integrations/asana.md): AI-powered task creation and project management - [Help Scout](https://docs.eesel.ai/integrations/help-scout.md): AI agents and copilot for your Help Scout inbox - [Salesforce](https://docs.eesel.ai/integrations/salesforce.md): AI agents and copilot powered by your Salesforce data - [Custom APIs](https://docs.eesel.ai/integrations/custom-apis.md) - [Network Access](https://docs.eesel.ai/integrations/network-access.md): Allow your agent to fetch live data from external APIs using Network Access - [What are Skills?](https://docs.eesel.ai/skills/what-are-skills.md) - [Running Skills (on-demand vs scheduled)](https://docs.eesel.ai/skills/running-skills-on-demand-vs-scheduled.md) - [Available Skills](https://docs.eesel.ai/skills/available-skills.md) - [Skills Marketplace (coming soon)](https://docs.eesel.ai/skills/skills-marketplace-coming-soon.md) - [The eesel CLI](https://docs.eesel.ai/developer-tools/cli.md): A simple command-line tool to chat with your eesel agent from your terminal. - [Overview - DRAFT NEW](https://docs.eesel.ai/pricing/overview-draft-new.md) - [Overview](https://docs.eesel.ai/pricing/overview.md) - [Analytics and Reports](https://docs.eesel.ai/admin/analytics-and-reports.md) - [Team & Account Management](https://docs.eesel.ai/admin/team-and-account-management.md) - [Billing](https://docs.eesel.ai/admin/billing.md) - [Security and Privacy](https://docs.eesel.ai/security/security-and-privacy.md) - [PII Redaction for Past Tickets](https://docs.eesel.ai/security/pii-redaction.md) - [FAQ](https://docs.eesel.ai/support/faq.md) - [Troubleshooting](https://docs.eesel.ai/support/troubleshooting.md) - [Contact Us](https://docs.eesel.ai/support/contact-us.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on a page URL with the `ask` query parameter: ``` GET https://docs.eesel.ai/getting-started/readme.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.