# Available Skills

The following is a list of Skills for your eesel AI Agents. However, some of these Skills are not currently available self-serve during the trial. 

Please reach out to the team if you'd like information on any of the below, or others you have in mind.

| Skill                              | Default In  | What It Does                                                                                                                 |
| ---------------------------------- | ----------- | ---------------------------------------------------------------------------------------------------------------------------- |
| Simulation                         | Helpdesk    | Pulls old conversations, generates AI responses, compares against human replies, scores accuracy, produces a gap report      |
| Support Analytics / Theme Analysis | Helpdesk    | Analyzes conversations — recurring topics, volume trends, resolution rates, channel breakdown                                |
| KB Auto-updater                    | —           | Finds KB gaps from conversation patterns, drafts articles from resolved conversations                                        |
| Triage Review                      | —           | Reviews how the agent has been triaging — re-opens, escalations, misroutes — suggests adjustments                            |
| Sentiment Review                   | —           | Analyzes sentiment trends, flags shifts ("negative sentiment up 30% on billing tickets"), surfaces at-risk customers         |
| SEO Audit                          | Blog Writer | Evaluates posts for SEO quality, outputs per-post scores with specific fixes                                                 |
| Content Gaps                       | Blog Writer | Analyzes what competitors rank for vs. what you've written, surfaces missing topics                                          |
| Self Review                        | Both        | Reviews agent instructions, recent activity, and user interactions to surface gaps, inconsistencies, improvement suggestions |
| Blog Writer                        | Blog Writer | Creates blog posts based on the knowledge in the agent, the instructions, and keyword inputs.                                |


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.eesel.ai/skills/available-skills.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.