Welcome to eesel

eesel AI lets you hire AI teammates that do real work inside the tools you already use: your helpdesk, your website, Slack, and email. Each teammate has a job, and you train it the way you'd onboard a new hire.

Whichever helpdesk you use, your teammate shows up in it as a real agent and shows the sources it used.

Start by talking to it

You don't configure eesel, you brief it. Open the chat, tell it what you want, and it sets itself up: connecting your helpdesk, learning your business, adjusting its own instructions when you give it feedback.

Setup is a conversation. Ask it to connect a tool and it hands you the link. Click, approve, done.

What makes eesel different

• It works in the tools you already have. A real agent in Zendesk or Freshdesk, a sender in email, a teammate you @mention in Slack.

• It learns your business. Connect your help center, past tickets, internal docs, and website.

• You stay in control. Start with every reply needing your approval, and expand what it handles on its own as it earns your trust.

• You only pay for what it does. No per-seat fees, no limits on integrations. See Pricing.

Pick a starting point

Most people start with one job in mind. Pick the closest and follow its quick start:

Job	What it does	Guide
Helpdesk	Resolves support tickets. Drafts or sends replies, tags, escalates.	Helpdesk
Content writing	Writes SEO-aware blog posts in your brand voice.	Content Writing
Internal operations	Answers your team's questions from your docs, inside Slack or Teams.	Internal Operations
E-commerce sales rep	Looks up orders and products, handles returns with your approval.	E-commerce Sales Rep

These are starting points, not separate products. One agent can hold more than one role and connect to as many integrations as you like. Add a second agent when you want a genuinely separate job.

Start supervised, then hand over

1. Test. Chat with your agent in the dashboard. No customer impact.

2. Review. Let it work on real tickets, approving every reply before it sends.

3. Hand over. Let it handle routine work on its own while it escalates the tricky cases.

Nothing reaches a customer until you approve it, and you can pull anything back at any time.