Welcome to eesel AI

eesel AI is your AI teammate for customer support. It plugs into the tools you already use — like Zendesk, Freshdesk, Intercom, or Slack — learns from your company's knowledge, and starts handling support for you.

Whether you need an agent that resolves tickets on its own, a copilot that drafts replies for your team, or a chatbot on your website, eesel AI has you covered.

What can eesel AI do?

Product	What it does
AI Agent	Handles frontline support tickets autonomously
AI Copilot	Drafts replies for your team to review and send
AI Triage	Tags, categorizes, and routes tickets automatically
AI Chatbot	Self-service chat widget for your website or app
AI Internal Chat	Knowledge agent for your team in Slack

Get started in minutes

1. Sign up for a free trial — no credit card required

2. Pick a quickstart based on what you want to do:

   • Automate helpdesk tickets (10 min)

   • Add a chatbot to your website (5 min)

   • Set up an internal knowledge agent (5 min)

3. Train your agent on your help center, docs, or past tickets

4. Test and go live when you're ready

How it works

  Your Knowledge                    eesel AI                     Your Customers
 ┌──────────────┐             ┌─────────────────┐             ┌──────────────┐
 │ Help center  │────────────▶│                 │────────────▶│ Zendesk      │
 │ Past tickets │             │   AI Agent      │             │ Freshdesk    │
 │ Docs & PDFs  │             │                 │             │ Intercom     │
 │ Confluence   │             │  Trained on     │             │ Chat bubble  │
 │ Google Drive │             │  YOUR knowledge │             │ Slack        │
 │ Website      │             │                 │             │ Email        │
 └──────────────┘             └─────────────────┘             └──────────────┘

Your agent learns from your company's knowledge, then works across your support channels — answering questions, taking actions, and escalating to your team when needed.

Next steps

• New here? Start with Getting Started

• Want to understand the concepts? Read Key Concepts

• Ready to connect your tools? Browse Integrations

• Questions? Check our FAQ or contact us