# Billing

Manage your subscription, view invoices, and update payment information from your account settings.

## Managing your subscription

### Viewing your current plan

Go to your workspace settings to see your current plan, billing cycle, and usage.

### Upgrading or downgrading

1. Go to your workspace settings
2. Navigate to the billing section
3. Select a new plan
4. Confirm the change

Plan changes take effect at the start of your next billing cycle. If you upgrade mid-cycle, you'll be charged the prorated difference.

### Cancelling

1. Go to your workspace settings
2. Navigate to the billing section
3. Select **View Stripe dashboard** and follow the prompts to cancel you subscription.

When you cancel:

* Your agent continues working until the end of your current billing period
* After that, your agent pauses
* Your configuration, knowledge, and settings are preserved

## Payment methods

We accept all major credit cards through Stripe. Your payment information is securely stored by Stripe — we never see or store your card details.

## Invoices

Invoices are automatically generated at the start of each billing cycle. You can view and download past invoices from your billing settings. You can update your billing address via the Stripe dashboard.

## FAQ

<details>

<summary>What happens if my payment fails?</summary>

We'll retry the payment a few times. If it continues to fail, your agent will be paused until payment is resolved. Your configuration is preserved.

</details>

<details>

<summary>Can I get a refund?</summary>

Contact us at <hi@eesel.app> to discuss refund requests.

</details>


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