> For the complete documentation index, see [llms.txt](https://docs.eesel.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.eesel.ai/use-cases.md).

# Use Cases

- [Helpdesk](https://docs.eesel.ai/use-cases/helpdesk.md): Set up your agent inside Zendesk, Freshdesk, Intercom, Gorgias or another helpdesk so it drafts replies, triages and tags tickets, and answers from your own knowledge.
- [Content Writing](https://docs.eesel.ai/use-cases/content-writing.md): Ask your agent for a blog post and it researches, writes in your brand voice, adds images, tables and real product screenshots, and revises on your feedback.
- [Internal Operations](https://docs.eesel.ai/use-cases/internal-operations.md): Set up your agent to answer your team's questions in Slack from your wiki, documents and other connected apps, with the source linked in the thread.
- [E-commerce Sales Rep](https://docs.eesel.ai/use-cases/e-commerce-sales-rep.md): Set up your agent as a commerce teammate across your store and helpdesk: it recommends products, checks stock, looks up orders and answers customers before and after a sale.
- [Browser extension](https://docs.eesel.ai/use-cases/browser-extension.md): Use your eesel agent from a Chrome side panel on any page: draft a reply in your helpdesk, look something up, or ask it a question without leaving the tab.


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.eesel.ai/use-cases.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.